FAQ

Frequently Asked Questions

WHAT ARE 3WM’s RUGGED PHONE HOLDERS?

Our patented rugged phone holders are designed and manufactured in Canada for handsets used in commercial and industrial environments. Our holders are custom molded sleeves which are designed to protect your business handsets from damage if they are dropped or banged.

WHAT IF MY PHONE ISN’T LISTED, BUT LOOKS SIMILAR?

Often, the same phone is sold by different manufacturers under their own name and identification number. We have tried to cross index phones by type and supplier. If your particular handset is not listed, please contact us with the details of your particular phone, we will advise you if our holder is compatible before you buy.

HOW LONG WILL DELIVERY TAKE?

Standard delivery within Canada and the USA is 4-5 business days or less, via our preferred carrier, United Parcel Service. Overseas shipping time varies according to the shipping means chosen by the customer.

HOW DO I MAKE A PURCHASE?

You can pay by direct deposit, money order or open an account and pay by cheque to our mailing address.

IS DEALER PRICING AVAILABLE?

Yes, just contact sales@3wm for further details.

WHAT IS YOUR WARRANTY AND RETURN POLICY?

We provide a 12 months unconditional warranty. If you are not happy with our product, return it for a full refund, less the shipping charges.